alert alarm management

More valuable information with less interruption.

The intention of alarms on medical devices is to alert clinicians to a critical deviation from the norm that requires immediate attention. Yet the reality is today’s devices trigger so many alarms – a single patient can generate hundreds and a hospital floor can have thousands each day – that they often become the rule rather than the exception in the hospital. When that occurs, clinicians begin to suffer from “alarm fatigue” and start turning them down, turning them off, tuning them out or resetting them outside normal parameters, creating a potential safety issue if an important alarm is missed. This is why the ECRI Institute placed alarm hazards, which consist of inadequate alarm configuration policies and practices, at the top of its 2015 and 2016 Top 10 Health Technology Hazards lists.

Noisy rooms with constantly chattering alarms also make it difficult for patients to get much-needed rest to aid in their recovery, potentially impacting both their health and satisfaction. All of these factors have led The Joint Commission to set National Patient Safety Goal 06.01.01: improving the safety of clinical alarm systems.

Bernoulli One™ enables hospitals to reduce the noise and focus on the information that’s most important by moving the management of all medical device alarms away from the devices themselves and onto a single, centralized platform for primary alarming. Hospitals have the flexibility to determine which events will trigger alarms as well as where and how clinicians will be notified. The aggregated data also helps alarm committees prioritize the areas that require the most attention. This unique capability helps deliver the right alarms to the right clinicians at the right times. It also enables hospitals to understand what is happening with each alarm in the system in order to deliver continuous improvements in the way alarms are managed. All of which results in more efficient use of clinical resources, greater patient safety and quieter clinical environments 24/7.

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Bernoulli One™ achieves overall performance score of 90.1*

KlasThe KLAS Alarm Management 2014 report highlighted an emerging market with emerging leaders. KLAS spoke with 55 early adopters to discover which vendors are incorporating alarms and patient data beyond nurse call, and which systems are most flexible and provide the best guidance. Bernoulli One™ (under company name Cardiopulmonary Corp.) was listed as one of the leaders in the industry, with an overall performance score of 90.1*. In addition, Bernoulli One™ rated highest in customer satisfaction at 7.9*.

A full copy of this report can be downloaded free by healthcare providers after completing a simple registration process.

View Bernoulli’s KLAS vendor page here.

*Indicates preliminary scoring in early data from the report.

Gain insight into alarm volumes by type

You formed an alarm committee because you know something needs to be done – both to meet Joint Commission Sentinel Alert 50 requirements for noise reduction and for the sake of your staff and patients. But with thousands of alarms going off every day, where and how do you begin making decisions?

Bernoulli One’s native ability to aggregate alarm data from every device simplifies the process. Our experts will examine current and/or retrospective data for technical and physiological alarms and graphically show you where the highest volumes are – overall, by ward, by type or any other parameters you select – as well as the areas where alarms most often violate common limits. They will then offer recommendations (based on established best practices) of how to optimize policies and procedures to minimize alarm fatigue and floor noise while ensuring critical alarms get the attention they deserve. These recommendations help alarm committees reach fact-based conclusions more quickly so they can design and implement new policies that address best practices.

Prioritize and manage alarms easily

Rather than relying on default alarms individually, Bernoulli One’s dashboard-driven console allows clinicians to review all settings in the context of the patient, determine which ones must require an immediate intervention when activated, present that information in a prioritized list, adjust parameters for patient-specific issues, directly notify clinicians when their patients require attention and silence the rest. It also gives hospitals a means to set alarms that have not been attended to within a specified timeframe to be escalated to another clinician.

Reduce noise – literally and figuratively

By reducing the reliance on audible alarms on individual medical devices, Bernoulli One™ helps hospitals create quieter rooms and floors. This means alarms once again do what they were always intended to do – draw attention to emergent situations to increase patient safety while minimizing distractions and alarm fatigue. Additionally, a quieter environment helps hospitals achieve higher Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient satisfaction survey scores, especially around Question 9 (Quietness of Hospital Environment).

What our customers say about Bernoulli One’s Insight Alarm Management

In the KLAS Alarm Management 2014 report, many of our customers noted that we are a trusted partner that immediately responds to questions and provides guidance during and after implementation. Below are select quotes from that report.

One CMO noted, “(Bernoulli) was a true developmental and transformative partner. They went beyond a typical sales relationship, and I would give them a rating above a nine if I could. Of all the vendors I have worked with in the critical care space, (Bernoulli) had the most responsive and innovative group of individuals. They had a very physician-driven and physician-centric approach, and they were true partners.”

“They are familiar with all of the equipment and how to adjust the thresholds so that only appropriate notifications are coming through. Because of that partnership, when there were issues that they couldn’t figure out remotely, they would hop on a plane to us and figure it out. They know this is a very serious thing. Reducing alarm fatigue is an important and crucial part of patient safety, and (Bernoulli) works very closely with us.”

“(Bernoulli) is the best around when it comes to incorporating alarms and patient-specific data from multiple sources.”

“The system is almost flawless when it comes to escalation.”

“The system is very capable, and we can split alarms between nurses and physicians with ease.”

“We can escalate the pager or alarm. If the alarm is no responded to in a certain period of time, like seconds or minutes, the alarm escalates to a second or third clinician.”